UK Shipping
All our parcels are sent with Royal Mail if they weigh under 2kg. Royal Mail Tracked 48 is £4 at checkout, unless you spend over £30 with us!
Please note, this does not mean your parcel will be with you within 48 hours. We aim to dispatch orders within 5 working days, to then be sent on a 48 hour delivery service. If for any reason there is a delay we will contact you via email or text message.
Returns Information
Your are welcome to return your item(s) within 10 days of receiving your order for a refund. Please note sale items are non-refundable. Please make sure you notify us prior to any returns at hello@piggyandtutes.com
If 10 days have passed since your purchase date, unfortunately you cannot return any items.
Once we have received the returns, we will contact you and issue a refund, which will show in your account within 3-5 working days.
Returns Process
The item(s) must be returned to us in the original condition.
Please ensure your return includes a note with the following:
- Order Name
- Order Number
- Email Address used to place the order
Please return the goods to the following address:
Piggy & Tutes
Whetstone Barn
Bayton Lane
Horsforth
Leeds
LS18 5EZ
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and original shipping costs cannot be refunded.
It is recommended that you use a trackable shipping service. Please keep proof of postage until the refund has been issued.